At pkrapp, your personal data is handled with care, transparency and purpose limitation. This Privacy Policy explains what information we collect, why we collect it, how it is processed, who it may be shared with, and what rights you hold over your own data. Please read this document carefully.
All data transmissions are protected by SSL encryption. Account credentials are stored using industry-standard hashing — never in plain text.
We collect only the data required for platform operation, KYC verification and session analytics. Data is not sold or rented to third parties.
You have the right to access, correct, restrict, port or request deletion of personal data held on your account. Requests are handled within 30 days.
Cookies are used for session management and anonymised analytics only. No third-party advertising cookies are set without your consent.
pkrapp ("we", "us", "our") is an English-language online gaming information and entertainment platform operated at pkrapp.cam, serving users primarily in Pakistan. We are committed to protecting the privacy of all users who access our platform, and to handling personal data responsibly, transparently and only for the purposes described in this policy.
This Privacy Policy explains how pkrapp collects, uses, stores, shares and protects personal data in connection with your use of the platform. It also sets out your rights as a data subject and how you can exercise those rights. This policy applies to all users of pkrapp.cam regardless of their location, though it includes specific considerations relevant to users in Pakistan.
By accessing or using the pkrapp platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. This policy should be read in conjunction with our Terms & Conditions. Where there is a conflict between these documents, the Terms & Conditions shall prevail unless expressly stated otherwise.
The following terms carry the meanings assigned below throughout this Privacy Policy:
pkrapp collects different categories of personal data depending on how you interact with the platform. The table below summarises the primary data categories, their purpose, and the applicable legal basis for processing.
| Data Category | Examples | Purpose | Basis |
|---|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, KYC verification | Contract; Legal obligation |
| Contact Data | Email address, phone number, city of residence | Account communication, support queries | Contract; Legitimate interest |
| Financial Data | Deposit method reference, transaction history, PKR amounts | Payment processing, fraud prevention, AML compliance | Contract; Legal obligation |
| Technical Data | IP address, device type, browser, operating system, session duration | Platform security, fraud detection, analytics | Legitimate interest |
| Usage Data | Pages visited, features accessed, time on site, referral source | Platform improvement, personalisation | Legitimate interest |
| Sensitive Data | Responsible gambling disclosures, self-exclusion requests | Player protection, regulatory compliance | Explicit consent; Legal obligation |
| Communications Data | Support ticket content, live chat transcripts, email correspondence | Support resolution, quality assurance | Contract; Legitimate interest |
pkrapp does not collect sensitive personal data beyond what is required for responsible gambling compliance and identity verification. We do not collect biometric data, racial or ethnic origin data, or political opinion data.
pkrapp collects personal data through the following channels and mechanisms:
Data provided directly by you during account registration, KYC submission, support interactions, responsible gambling tool activation, or any other voluntary form submission on the platform. This includes information entered into registration forms, identity document uploads and email correspondence.
Technical and usage data collected automatically as you interact with the platform, including through cookies, server logs and session tracking technologies. This includes your IP address, device identifiers, browser type and version, and pages accessed. For full details, see Section 9 (Cookies & Tracking).
In certain circumstances, pkrapp may receive personal data from third parties, including:
In all such cases, pkrapp requires third parties to handle data transfers in compliance with applicable privacy obligations and, where data is received from Pakistan-based payment providers such as Easypaisa, JazzCash or Raast-linked bank interfaces, processes only the minimum transaction reference data required for cashier reconciliation. No endorsement of or data partnership with these providers is implied beyond operational transaction processing.
pkrapp processes personal data only for the purposes described below. Any new processing purpose that arises after this policy's effective date will be communicated to users and, where required, additional consent will be sought before processing commences.
pkrapp relies on the following legal grounds for processing personal data, consistent with internationally recognised data protection frameworks:
pkrapp does not sell, rent or trade personal data to third parties for their own marketing or commercial purposes. Personal data is shared only in the following circumstances and with the following categories of recipient:
pkrapp engages third-party service providers to perform specific functions on our behalf, including KYC verification providers, payment processing infrastructure partners, cloud hosting and data storage services, fraud detection systems, and customer support platform providers. All such providers are bound by data processing agreements and may use personal data only for the contracted service purposes.
pkrapp may disclose personal data to law enforcement agencies, regulatory authorities, courts or other competent bodies where required to do so by applicable law, valid legal process, or to protect the legal rights and safety of pkrapp, its users or third parties. Such disclosures will be made only to the extent necessary and, where legally permissible, users will be notified.
In the event of a merger, acquisition, restructuring or sale of all or part of pkrapp's business, personal data held at that time may be transferred to the successor entity. Users will be notified of any such transfer and any changes to how their data will be processed.
pkrapp may share aggregated, anonymised statistical data — from which no individual user can be identified — with analytics partners, industry bodies or content partners for research and benchmarking purposes. This does not constitute a disclosure of personal data.
pkrapp retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised, unless continued retention is required by a lawful obligation that arose during the retention period.
pkrapp uses cookies and similar client-side tracking technologies to support platform functionality, user session management and anonymised usage analytics. The following cookie categories are in use on pkrapp.cam:
These cookies are essential for the platform to function. They manage user authentication sessions, maintain login state and preserve security tokens. They cannot be disabled without materially impairing platform functionality. No consent is required for strictly necessary cookies.
Anonymised analytics cookies track aggregated user behaviour — pages visited, session duration, navigation paths and device types — to help pkrapp improve content relevance and platform performance. Individual users cannot be identified from analytics data. Analytics cookies are set only with your consent, which may be withdrawn at any time via your browser settings.
Preference cookies remember user settings such as language preferences, display choices and accepted notice states between sessions. These improve your experience on return visits.
You can manage, restrict or delete cookies via your browser settings at any time. Disabling analytics and preference cookies will not prevent access to core platform features. Disabling strictly necessary cookies may result in degraded session functionality. Refer to your browser's help documentation for instructions on cookie management.
pkrapp implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. Key measures include:
Despite these measures, no data transmission over the internet or data storage system is entirely immune from security risk. In the event of a data breach that poses a material risk to your rights and freedoms, pkrapp will notify affected users without undue delay and, where required by law, notify the relevant supervisory authority.
Subject to applicable law and verification of your identity, you hold the following rights in respect of personal data processed by pkrapp. Requests should be submitted in writing to [email protected] and will be processed within thirty (30) calendar days.
Request a copy of the personal data pkrapp holds about you, along with information on how it is processed.
Request correction of inaccurate or incomplete personal data held on your account without undue delay.
Request deletion of personal data where it is no longer necessary, consent is withdrawn, or processing is unlawful — subject to legal retention obligations.
Request that processing of your personal data be restricted in specific circumstances while a dispute or review is pending.
Request your personal data in a structured, machine-readable format for transfer to another service where technically feasible.
Object to processing based on legitimate interests, or withdraw consent for marketing communications at any time without penalty.
pkrapp will not charge a fee for processing a data rights request unless the request is manifestly unfounded, excessive or repetitive. In such cases, a reasonable administrative fee may be applied. Where a request cannot be fulfilled within 30 days due to complexity, you will be notified of the extension and the reasons for it within the initial 30-day window.
The pkrapp platform is strictly intended for adults aged 18 or above, or the higher minimum age required by the applicable operator's license jurisdiction. pkrapp does not knowingly collect, process or retain personal data from individuals under the applicable minimum age.
If pkrapp becomes aware that personal data has been collected from a minor — whether through fraudulent registration or any other means — the affected account will be immediately suspended, the data will be deleted, and any associated transactions will be reversed to the extent possible.
If you believe that a minor may have registered an account on pkrapp.cam, please contact [email protected] immediately with the relevant details so that the matter can be investigated and resolved promptly.
pkrapp operates an internationally hosted platform. As a result, personal data you provide may be processed and stored on servers located outside Pakistan. This includes data processed by third-party service providers engaged by pkrapp (such as cloud infrastructure providers and KYC platforms) who may operate in multiple jurisdictions.
Where personal data is transferred outside Pakistan, pkrapp applies appropriate safeguards to ensure the data is protected to a standard consistent with this Privacy Policy, including:
Users who have concerns about cross-border data transfers may submit a query to [email protected] requesting details of the safeguards applied to their specific data.
The pkrapp platform may contain references to or descriptions of third-party services, including gaming operators, payment platforms and sports organisations. These references do not constitute hyperlinks to external sites, and pkrapp does not embed third-party tracking scripts or iframes that collect user data on behalf of those parties.
Where external operator platforms are accessed independently by users following information obtained on pkrapp, those platforms operate under their own privacy policies and are entirely responsible for the data they collect. pkrapp does not accept liability for the privacy practices of any third party. Users are encouraged to review the privacy policy of any platform they access before providing personal data.
pkrapp reserves the right to update or amend this Privacy Policy at any time to reflect changes in data processing practices, platform features, applicable law or regulatory guidance. The "Last Updated" date at the top of this page will be revised with each change.
Where a change materially affects how personal data is processed or reduces user rights, pkrapp will provide advance notice via the platform homepage or by direct communication to registered users where practicable. Continued use of the platform following the effective date of any updated Policy constitutes acceptance of the revised terms.
Users who do not agree with a material change to this Policy should cease using the platform and may submit an account closure request by contacting [email protected].
For all privacy-related enquiries, data subject rights requests, concerns about data processing, or to report a suspected data breach, please contact the pkrapp privacy team using the information below. We are committed to acknowledging all privacy enquiries within two (2) business days and providing a substantive response within thirty (30) calendar days.
Response Time
Acknowledgement within 2 business days
Full response within 30 calendar days (PKT)
For general platform queries, please visit our FAQ page. For information on your account terms, please review our Terms & Conditions. For responsible gambling support, visit our Responsible Gambling page.
pkrapp does not sell, rent or trade personal data to third parties for commercial purposes. Your data is used only for the purposes stated in this Privacy Policy — nothing else.
Data is shared with third-party processors only where strictly necessary — KYC providers, payment infrastructure partners and hosting services. All processors are bound by contractual privacy obligations.
Data is retained only as long as necessary for its stated purpose or as required by law. KYC and transaction records are retained for a minimum of five years post-closure.
If you have questions about how pkrapp handles your personal data, or if you want to exercise a data right — access, correction, deletion or portability — visit our homepage or explore our supporting pages for full guidance.